Templates
The messages WhatsApp approves in advance, for writing to a customer first.
4 articles
- 01Templates overviewThe messages Meta approves in advance: what a template is, what the Templates screen shows, and where templates are sent from.
- 02Create a templateWrite a template in three steps, as Meta asks for it: set it up, edit it, submit it for review. Every choice and field explained.
- 03Template variables and buttonsPut each customer’s own details into a template, give Meta a sample of them, and add buttons that reply, open a link, call a number or copy a code.
- 04Template statusesWhat each status on a template means, whether it can be sent, and what editing, submitting again or deleting does in each.
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