What the checkout is
Everything you pay us is paid on one checkout: a plan, its renewal, AI credits and a setup package. It opens from the button of what you are buying, and its title says what it is.
It has two columns, one under the other on a phone. On one side are its steps: your billing details, and how to pay where you have a choice. On the other is the order summary, with the button that pays.
The order summary
| On the screen | What it does |
|---|---|
| order summary | What you are buying: a plan with Monthly or Yearly and the period it covers, or a number of credits, or a package. |
| Price (excl. VAT) | The price before VAT, when VAT is added to it. |
| Total | What you pay, VAT included. |
| Renews on 28 Nov 2026 | For a plan: the day your next period starts, here as an example. |
The price at the checkout is held for this payment: if our prices change before you pay, you still pay what it says.
If your card is charged in another currency than the one you are billed in, a line above the button says so before you pay, with the amount your card will be charged.
Your billing details
Under billing details, say whom your receipt is made out to. What you saved before is filled in.
| On the screen | What it does |
|---|---|
| Company name | The company or person billed. Required. |
| Address | Your address. |
| City | Your city. |
| Country | Your billing country. It sets the currency you are billed in, until your first payment: see Prices and currencies. |
| Tax ID (ICE) | In Morocco: your company’s 15-digit identifier, as your receipts should show it. Optional. |
| Tax ID | Elsewhere: your VAT or tax number, if you have one. Optional. |
| Email for invoices | Where your receipts are sent. |
| Save for next time | Keeps these details for your next payments and receipts. |
If you change the country at the checkout to one billed in the other currency, the checkout prices your order again in that currency and says so at the top, for example Your prices are now in MAD. Check the total before you pay.
Choose how to pay
Where we offer bank transfer for your currency, payment method has two choices:
| On the screen | What it does |
|---|---|
| Card | Visa or Mastercard, on a secure payment page. Your plan is active, or your credits added, as soon as the payment is confirmed. |
| Bank transfer | You transfer the amount to our account with a reference. It is applied when the transfer reaches us. |
Where only one way is offered, there is no choice to make. If neither is offered for your account yet, the checkout says so and gives the address to write to: we set it up with you.
Pay by card
Press the button at the foot of the summary.
It says Pay and the total. If something is missing in your details, the button says Check the highlighted fields and the field says what it needs.
Type your card on the secure payment page.
Your bank may ask you to confirm the payment in its app or by a code.
You come back to xconversions.
While we hear from the payment page, the screen says confirming your payment and Keep this page open. It usually takes a few seconds. If it takes longer, you can close the page: we email you as soon as it is confirmed.
When it is confirmed, the page says payment received, where your receipt was sent, and what changed: your plan is active or renewed, or your credits are added with your new balance. Under it are What you bought, Amount paid, Paid with, Date and the receipt’s number, with Download receipt and Back to dashboard.
If you had already started paying for the same thing, the checkout says You’ve already started paying for this. Press Continue your payment to go on with it, at the same price.
If a card payment is not completed
The page says payment not completed and why, in plain words: the payment was not finished, your bank did not approve it, the payment page closed, or it was cancelled. In each case no money was taken from your account.
- Try again opens the payment again.
- Back to checkout lets you change something first.
- If your bank refused it, check your card’s limit or its online payments setting with your bank, or try another card.
Now and then a payment is held so that our team can check it: the page says We’re checking this payment. Nothing is applied until we have, and we write to you.
Pay by bank transfer
Choose Bank transfer and press Continue with bank transfer.
The page pay by bank transfer opens.
In your bank, start a transfer to the account on the page.
It lists what your bank may ask for: Account name, RIB, Bank, IBAN and SWIFT / BIC. Copy beside each copies it. If the page asks you to write to us instead, do that and we send you our bank details.
Transfer the Amount shown.
Our account is in Moroccan dirhams, so the amount is in dirhams, with what it comes to in your own currency beside it. For a transfer from abroad, the bank fees are yours to pay.
Put the reference under Reference to include on your transfer.
It is how we match your transfer to your workspace.
There is nothing more to do on the screen. Transfers usually arrive in one or two working days. When yours does, our team records it: your plan starts or your period continues, or your credits are added, and we email you the receipt.
Until then, what you bought shows as waiting for your transfer, with See how to pay to open this page again: on Plan & billing for a plan or a renewal, on AI usage for credits, on the package’s card for a setup package. Choose another method goes back to the checkout, to pay by card instead.
Good to know
- Your receipt is emailed and listed on Plan & billing, under payment history: see Payments, receipts and billing details.
- The checkout never shows or keeps your card number.
- A link to our terms of sale is under the button.
- Every payment is written in the activity log.