AI Agent
Create the agent that answers on your number, teach it, test it, and follow how it does.
8 articles
- 01AI Agent overviewWhat your AI agent does on your WhatsApp number, what it never does, and how the AI Agent screen is laid out.
- 02Create an AI agentMake an agent from the New agent form, teach it, try it, and put it live on your number.
- 03Agent profile and instructionsWho your agent is, how it speaks, the instructions it follows, what it may do, and when it hands a conversation to a person.
- 04What your agent knowsGive your agent documents, web pages, questions with their answers, and files to send, and keep them up to date.
- 05Agent skillsTeach your agent how to handle a particular situation: when to use the skill, and the steps to follow.
- 06Test your agentTalk to your agent in the preview before customers do, and see how each answer was made.
- 07Drafts and versionsSave changes to your agent as a draft, publish them when customers should get them, and go back to an earlier version.
- 08Agent performanceSee what your agent answered, what it handed to a person and why, and add the answers it was missing.
Still stuck?
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